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Leading the field of quality management is Goal/Qpc. People at all organizational levels can learn and use the clear, brief pocket guides from Goal/Qpc, known as Memory Joggers, to achieve the kind of world-class organizational excellence. With more than 12 million copies in use, their customers appreciate the usefulness of their Memory Joggers as standalone educational tools or for use in a training setting. They are an organization focused on helping teams and individuals be and produce their best. Over 12 million Memory Jogger pocket guides, together with aligned training course materials have helped improve organizations, resulting in strong, effective, employees producing the best for their colleagues and customers.