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IT documentation software from ConnectWise that makes a difference Itboost has a flexible dashboard that houses the industry's most advanced documentation solution and shows the numbers you actually need to see from your external platforms. Itboost started out as a managed services provider, and they used software to keep track of, document, and analyze their company's many aspects. However, issues persisted and the IT documentation tools that were available at the time were costly, lacked crucial features. They were wasting time jumping from one platform to the next because they were unable to access everything they required from a single location. They decided to build an IT documentation platform that would actually meet their requirements as an MSP rather than working with what they already had. They wanted something that was affordable, easy to use, and packed with features.