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They will be there on time, or they'll call ahead to let you know if they're going to be early or late. They stand behind the nature of their work. They value your house. They cover their shoes and clean up after themselves. For your comfort, their front-line employees have been subjected to a security background check. Quality of the work their highly trained technicians are dedicated to finishing each and every job to a high standard each and every day. Product On every product they supply and install, they honor the warranty statements issued by the manufacturer. Breakage during window and door maintenance is not Exceed responsibility because it can be a normal part of the process, especially if the glass edge is damaged or is not toughened. Exceed cannot guarantee that leaks and draughts will be fixed due to the inherent difficulty of determining their causes.